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Ordering & Delivery
How do I place an order?
Visit velomora.com, browse the
products, choose your size and shade, and add to cart. You can pay via UPI,
Google Pay, PhonePe, Paytm, VISA, or through Razorpay. Partial COD (Cash on
Delivery) is also available.
How long does delivery take?
Delivery is expected within 2–6
business days. Free delivery is available on orders meeting the minimum
threshold.
Is there a prepaid discount available?
Yes! Use code VM10 at checkout
to get an extra 10% off on prepaid orders.
Can I track my order?
Yes, visit
account.velomora.com/orders or use the 'Track My Order' link on the website.
You can also reach the support team on WhatsApp at +91 8881469620.
Returns & Refunds
What is Velomora's return policy?
Velomora has a return and refund policy
available at velomora.com/policies/refund-policy. For the Strapless Adhesive
Bra, there is a money-back guarantee if you experience an allergic reaction.
What if I receive a damaged or incorrect product?
Contact Velomora support
immediately via WhatsApp at +91 8881469620 or email hi@velomora.com with photos
of the issue. The team will resolve it promptly.
Care & Maintenance
Can any of these products be machine washed?
No. All silicone-based
products — nipple covers, uplift tape, and adhesive bras — must be hand washed
only with mild soap and cool water. Machine washing or exposure to extreme heat
will damage the silicone and destroy the adhesive.
Can full-body curve shapewear lift the bust and shape the hips?
Yes, full-body shapewear provides all-around support. It gently lifts the bust and enhances the natural curve of the hips.
How do I store these products to extend their life?
Always store in the original
case or on the protective film provided. Keep away from dust, lint, hair, and
direct sunlight. Never fold the adhesive side onto itself.
Can I use these products after applying moisturizer,sunscreen, or body oil?
No. Any oil, lotion, or
residue on the skin will significantly reduce adhesion. Always apply to clean,
completely dry skin free from any skincare products.
Suitability & Safety
Are Velomora products suitable for all breastsizes?
Most products are suitable for
a wide range of sizes. The Rabbit Bunny Ups is better for small to medium
busts, while the Strapless Adhesive Bra and Boob Tapes work well for medium to
full bust sizes. Check individual size guides for specifics.
Are these products safe to use during pregnancy orbreastfeeding?
We recommend consulting your
doctor before using any adhesive or silicone product during pregnancy or
breastfeeding, as skin sensitivity is often heightened during these periods.
Can I wear these products if I have a skin condition?
If you have eczema, psoriasis,
open wounds, sunburn, or any active skin condition, avoid using adhesive
products on affected areas. Consult a dermatologist if unsure.
